Last updated: May 2026
Privacy policy
Visuals Kits operates this website and online store. This policy explains how we collect, use and protect your personal information when you visit our website, place an order, or contact us. By using our website, you agree to the practices described below.
Information we collect
When you use our website or place an order, we may collect the following information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction details
- Order history
- Device and browser information
- IP address
- Information submitted through contact forms or customer support enquiries
How we use your information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraudulent activity
- Comply with legal obligations
- Send marketing emails or promotions (only if you opt in)
Payments
All payments are securely processed through trusted third-party payment providers via Shopify. We do not store or have direct access to your full payment details.
Shipping & order fulfilment
Your information may be shared with delivery and fulfilment providers in order to process and deliver your order.
Cookies & analytics
Our website may use cookies and similar technologies to improve website performance, analyse traffic, and enhance your shopping experience.
You can disable cookies through your browser settings at any time.
Third-party services
We may use trusted third-party services including:
- Shopify
- Payment providers
- Shipping couriers
- Analytics providers
- Marketing platforms
These services may collect and process data in accordance with their own privacy policies.
Data retention
We retain order and customer information for as long as necessary to:
- Fulfil orders
- Comply with legal obligations
- Resolve disputes
- Maintain business records
Your rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request corrections to inaccurate data
- Request deletion of your personal data
- Withdraw marketing consent at any time
To exercise any of these rights, please contact us directly.
Security
We take reasonable precautions to protect your information. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact us
If you have any questions regarding this Privacy Policy or your personal information, you can contact us at:
Email: visualskits@outlook.com