Shipping Policy

At Visuals Kits, we aim to provide a smooth and reliable delivery experience for every customer.

UK Shipping

All UK mainland orders include shipping within the product price unless otherwise stated. No additional delivery charges will be added at checkout for eligible UK orders.

Processing Times

Orders are typically processed within 1–3 working days. During busy periods, custom orders, or pre-order launches, processing times may vary.

Delivery Times

Estimated UK delivery times:

• Standard UK Delivery: 5–7 working days
• Pre-order items: Delivery estimates will be stated on the product page

Please note that delivery times are estimates and may occasionally be affected by courier delays outside of our control.

Tracking Information

Once your order has been dispatched, tracking information will be sent to the email address provided at checkout where applicable.

International Shipping

International shipping rates are calculated at checkout depending on destination and order size. Customers are responsible for any customs charges, duties, or import taxes that may apply.

Incorrect Addresses

Please ensure all shipping details are entered correctly before placing your order. Visuals Kits cannot be held responsible for delays or losses caused by incorrect shipping information.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with clear photos and your order number so we can assist you promptly.

For any shipping-related enquiries, contact us at:
visualskits@outlook.com