Privacy Policy

Last updated: May 2026

Visuals Kits operates this website and online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect the following information:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction details
• Order history
• Device and browser information
• IP address
• Information submitted through contact forms or customer support enquiries

How We Use Your Information

We use your information to:

• Process and fulfil orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Prevent fraudulent activity
• Comply with legal obligations
• Send marketing emails or promotions (only if you opt in)

Payments

All payments are securely processed through trusted third-party payment providers via Shopify. We do not store or have direct access to your full payment details.

Shipping & Order Fulfilment

Your information may be shared with delivery and fulfilment providers in order to process and deliver your order.

Cookies & Analytics

Our website may use cookies and similar technologies to improve website performance, analyse traffic, and enhance your shopping experience.

You can disable cookies through your browser settings at any time.

Third-Party Services

We may use trusted third-party services including:

• Shopify
• Payment providers
• Shipping couriers
• Analytics providers
• Marketing platforms

These services may collect and process data in accordance with their own privacy policies.

Data Retention

We retain order and customer information for as long as necessary to:

• fulfil orders
• comply with legal obligations
• resolve disputes
• maintain business records

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request corrections to inaccurate data
• Request deletion of your personal data
• Withdraw marketing consent at any time

To exercise any of these rights, please contact us directly.

Security

We take reasonable precautions to protect your information. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, you can contact us at:

Email: visualskits@outlook.com
Instagram: @visuals.kits